# GWI Help Center

> Help center for GWI

## Plans and access

- [Our plans](https://help.globalwebindex.com/en/articles/11365663-our-plans.md)
- [Single Sign-On \(SSO\)](https://help.globalwebindex.com/en/articles/12290091-single-sign-on-sso.md)
- [Account and access troubleshooting](https://help.globalwebindex.com/en/articles/11370308-account-and-access-troubleshooting.md)
- [Integration products and APIs](https://help.globalwebindex.com/en/articles/10725820-integration-products-and-apis.md)
- [Getting support](https://help.globalwebindex.com/en/articles/11366623-getting-support.md)

## Our products

- [How to access Agent Spark](https://help.globalwebindex.com/en/articles/13141005-how-to-access-agent-spark.md)
- [How to talk to Agent Spark](https://help.globalwebindex.com/en/articles/15705112-how-to-talk-to-agent-spark.md)
- [Agent Spark FAQ](https://help.globalwebindex.com/en/articles/10946609-agent-spark-faq.md)
- [Search](https://help.globalwebindex.com/en/articles/10725815-search.md)
- [Get started with Agent Spark - GWI Platform](https://help.globalwebindex.com/en/articles/10725804-get-started-with-agent-spark-gwi-platform.md)
- [Get started with GWI Canvas](https://help.globalwebindex.com/en/articles/11313408-get-started-with-gwi-canvas.md)
- [GWI Canvas FAQ](https://help.globalwebindex.com/en/articles/11313544-gwi-canvas-faq.md)
- [Get started with Charts](https://help.globalwebindex.com/en/articles/10725809-get-started-with-charts.md)
- [Charts FAQ](https://help.globalwebindex.com/en/articles/12000569-charts-faq.md)
- [Get started with Audiences](https://help.globalwebindex.com/en/articles/10725807-get-started-with-audiences.md)
- [Audiences FAQ](https://help.globalwebindex.com/en/articles/10725813-audiences-faq.md)
- [Get started with Dashboards](https://help.globalwebindex.com/en/articles/10725808-get-started-with-dashboards.md)
- [Dashboards FAQs](https://help.globalwebindex.com/en/articles/12044156-dashboards-faqs.md)
- [Get started with Crosstabs](https://help.globalwebindex.com/en/articles/10725810-get-started-with-crosstabs.md)
- [Crosstabs FAQ](https://help.globalwebindex.com/en/articles/12255243-crosstabs-faq.md)
- [TV reach and frequency](https://help.globalwebindex.com/en/articles/5880928-tv-reach-and-frequency.md)
- [Video: Assessing TV reach and frequency](https://help.globalwebindex.com/en/articles/5880929-video-assessing-tv-reach-and-frequency.md)
- [Print reach and frequency](https://help.globalwebindex.com/en/articles/14140546-print-reach-and-frequency.md)
- [Get started with Agent Spark in your favorite LLMs](https://help.globalwebindex.com/en/articles/15645880-get-started-with-agent-spark-in-your-favorite-llms.md)
- [Connecting Agent Spark to ChatGPT](https://help.globalwebindex.com/en/articles/13452436-connecting-agent-spark-to-chatgpt.md)
- [Connecting Agent Spark to Claude](https://help.globalwebindex.com/en/articles/13452462-connecting-agent-spark-to-claude.md)
- [Connecting Agent Spark to Copilot Studio](https://help.globalwebindex.com/en/articles/13452483-connecting-agent-spark-to-copilot-studio.md)
- [Connecting Agent Spark to Slack](https://help.globalwebindex.com/en/articles/16299932-connecting-agent-spark-to-slack.md)

## Our data

- [Understanding Generational Segmentation in GWI](https://help.globalwebindex.com/en/articles/13761485-understanding-generational-segmentation-in-gwi.md)
- [65+](https://help.globalwebindex.com/en/articles/10726005-65.md)
- [Localization and relevance in our surveys](https://help.globalwebindex.com/en/articles/11515500-localization-and-relevance-in-our-surveys.md)
- [How we cover sports](https://help.globalwebindex.com/en/articles/15013592-how-we-cover-sports.md)
- [Russia data discontinuation](https://help.globalwebindex.com/en/articles/15068943-russia-data-discontinuation.md)
- [Using GWI data sets](https://help.globalwebindex.com/en/articles/5880937-using-gwi-data-sets.md)
- [Understanding GWI Core](https://help.globalwebindex.com/en/articles/5880939-understanding-gwi-core.md)
- [Sample composition](https://help.globalwebindex.com/en/articles/5880945-sample-composition.md)
- [Quotas and weighting](https://help.globalwebindex.com/en/articles/5880950-quotas-and-weighting.md)
- [Survey language](https://help.globalwebindex.com/en/articles/5880956-survey-language.md)
- [The mobile survey and the brand & media module](https://help.globalwebindex.com/en/articles/5880958-the-mobile-survey-and-the-brand-media-module.md)
- [What's GWI Core like for respondents?](https://help.globalwebindex.com/en/articles/5880962-what-s-gwi-core-like-for-respondents.md)
- [Time spent on media](https://help.globalwebindex.com/en/articles/10725990-time-spent-on-media.md)
- [Internet user to mobile device conversion](https://help.globalwebindex.com/en/articles/12984919-internet-user-to-mobile-device-conversion.md)
- [Measuring sports events interest and awareness in GWI Core](https://help.globalwebindex.com/en/articles/15922857-measuring-sports-events-interest-and-awareness-in-gwi-core.md)
- [Understanding GWI Alcohol](https://help.globalwebindex.com/en/articles/10725977-understanding-gwi-alcohol.md)
- [Understanding GWI Automotive](https://help.globalwebindex.com/en/articles/10725979-understanding-gwi-automotive.md)
- [Understanding GWI Consumer Tech](https://help.globalwebindex.com/en/articles/10725981-understanding-gwi-consumer-tech.md)
- [Understanding GWI Core Plus](https://help.globalwebindex.com/en/articles/5880943-understanding-gwi-core-plus.md)
- [Understanding GWI Gaming](https://help.globalwebindex.com/en/articles/5880952-understanding-gwi-gaming.md)
- [Understanding GWI Luxury](https://help.globalwebindex.com/en/articles/10725983-understanding-gwi-luxury.md)
- [Understanding GWI Moments](https://help.globalwebindex.com/en/articles/10725985-understanding-gwi-moments.md)
- [Understanding GWI Sports](https://help.globalwebindex.com/en/articles/5880955-understanding-gwi-sports.md)
- [Understanding GWI Travel](https://help.globalwebindex.com/en/articles/10725986-understanding-gwi-travel.md)
- [Understanding GWI Work](https://help.globalwebindex.com/en/articles/5880948-understanding-gwi-work.md)
- [Understanding GWI Pulse](https://help.globalwebindex.com/en/articles/5880942-understanding-gwi-pulse.md)
- [Understanding GWI USA](https://help.globalwebindex.com/en/articles/11470298-understanding-gwi-usa.md)
- [Race and ethnicity](https://help.globalwebindex.com/en/articles/5880940-race-and-ethnicity.md)
- [The CPG and healthcare module](https://help.globalwebindex.com/en/articles/5880944-the-cpg-and-healthcare-module.md)
- [Understanding GWI Kids](https://help.globalwebindex.com/en/articles/5880957-understanding-gwi-kids.md)
- [Brand discovery segmentation - GWI Core](https://help.globalwebindex.com/en/articles/12839686-brand-discovery-segmentation-gwi-core.md)
- [China City tier classification - GWI Core](https://help.globalwebindex.com/en/articles/12839694-china-city-tier-classification-gwi-core.md)
- [City data - GWI Core](https://help.globalwebindex.com/en/articles/12840460-city-data-gwi-core.md)
- [Decision making power segmentation - GWI Core](https://help.globalwebindex.com/en/articles/12840716-decision-making-power-segmentation-gwi-core.md)
- [Global purchasing power segmentation - GWI Core](https://help.globalwebindex.com/en/articles/12831979-global-purchasing-power-segmentation-gwi-core.md)
- [Honor Handset Model by release year - GWI Core](https://help.globalwebindex.com/en/articles/13700330-honor-handset-model-by-release-year-gwi-core.md)
- [Hours spent last week segmentation - GWI Core](https://help.globalwebindex.com/en/articles/12840599-hours-spent-last-week-segmentation-gwi-core.md)
- [Huawei Handset model by release year - GWI Core](https://help.globalwebindex.com/en/articles/12839601-huawei-handset-model-by-release-year-gwi-core.md)
- [Income segmentation - GWI Core](https://help.globalwebindex.com/en/articles/12831920-income-segmentation-gwi-core.md)
- [iPhone Handset Model by release year - GWI Core](https://help.globalwebindex.com/en/articles/15164917-iphone-handset-model-by-release-year-gwi-core.md)
- [Lifestyle segmentation - GWI Core](https://help.globalwebindex.com/en/articles/12840548-lifestyle-segmentation-gwi-core.md)
- [Media users segmentation - GWI Core](https://help.globalwebindex.com/en/articles/12840658-media-users-segmentation-gwi-core.md)
- [OnePlus Handset model by release year - GWI Core](https://help.globalwebindex.com/en/articles/12839561-oneplus-handset-model-by-release-year-gwi-core.md)
- [Oppo Handset model by release year - GWI Core](https://help.globalwebindex.com/en/articles/12839525-oppo-handset-model-by-release-year-gwi-core.md)
- [Personal interests segmentation - GWI Core](https://help.globalwebindex.com/en/articles/12840570-personal-interests-segmentation-gwi-core.md)
- [Personas - GWI Core](https://help.globalwebindex.com/en/articles/12840686-personas-gwi-core.md)
- [Social media segmentation - GWI Core](https://help.globalwebindex.com/en/articles/12840689-social-media-segmentation-gwi-core.md)
- [Samsung Handset model by release year - GWI Core](https://help.globalwebindex.com/en/articles/12839595-samsung-handset-model-by-release-year-gwi-core.md)
- [Socio economic segmentation - GWI Core](https://help.globalwebindex.com/en/articles/12840722-socio-economic-segmentation-gwi-core.md)
- [USA regions - GWI Core](https://help.globalwebindex.com/en/articles/12841226-usa-regions-gwi-core.md)
- [Value of savings segmentation - GWI Core](https://help.globalwebindex.com/en/articles/12840576-value-of-savings-segmentation-gwi-core.md)
- [World Cup 2026 segmentation - GWI Core](https://help.globalwebindex.com/en/articles/13007352-world-cup-2026-segmentation-gwi-core.md)
- [Xiaomi Handset Model by release year - GWI Core](https://help.globalwebindex.com/en/articles/13700571-xiaomi-handset-model-by-release-year-gwi-core.md)
- [Segmentations and groupings: GWI Core](https://help.globalwebindex.com/en/articles/5880931-segmentations-and-groupings-gwi-core.md)
- [Segmentations and groupings: GWI USA](https://help.globalwebindex.com/en/articles/5880932-segmentations-and-groupings-gwi-usa.md)
- [Media Consumption Segmentation - GWI USA](https://help.globalwebindex.com/en/articles/12901606-media-consumption-segmentation-gwi-usa.md)
- [Immigrant Generation Status Segmentation - GWI USA](https://help.globalwebindex.com/en/articles/12901463-immigrant-generation-status-segmentation-gwi-usa.md)
- [Political Inclination Segmentation - GWI USA](https://help.globalwebindex.com/en/articles/12901836-political-inclination-segmentation-gwi-usa.md)
- [Personal Interests Segmentation - GWI USA](https://help.globalwebindex.com/en/articles/12901665-personal-interests-segmentation-gwi-usa.md)
- [Socio Economic Segmentation - GWI USA](https://help.globalwebindex.com/en/articles/12901850-socio-economic-segmentation-gwi-usa.md)
- [Print Media Consumption Segmentation - GWI USA](https://help.globalwebindex.com/en/articles/12901840-print-media-consumption-segmentation-gwi-usa.md)
- [Personas - GWI USA](https://help.globalwebindex.com/en/articles/12901773-personas-gwi-usa.md)
- [Household Income Segmentation - GWI USA](https://help.globalwebindex.com/en/articles/12901318-household-income-segmentation-gwi-usa.md)
- [USA Regions - GWI USA](https://help.globalwebindex.com/en/articles/12903782-usa-regions-gwi-usa.md)
- [Segmentations and groupings: GWI Automotive](https://help.globalwebindex.com/en/articles/10726011-segmentations-and-groupings-gwi-automotive.md)
- [Segmentations and groupings: GWI Consumer Tech](https://help.globalwebindex.com/en/articles/10726012-segmentations-and-groupings-gwi-consumer-tech.md)
- [Segmentations and groupings: GWI Zeitgeist](https://help.globalwebindex.com/en/articles/10726009-segmentations-and-groupings-gwi-zeitgeist.md)
- [GWI Custom: Sample types](https://help.globalwebindex.com/en/articles/10726013-gwi-custom-sample-types.md)
- [GWI Custom: how to go bespoke](https://help.globalwebindex.com/en/articles/5880959-gwi-custom-how-to-go-bespoke.md)
- [Our respondents and panel partners](https://help.globalwebindex.com/en/articles/5880936-our-respondents-and-panel-partners.md)
- [Data privacy](https://help.globalwebindex.com/en/articles/10726008-data-privacy.md)

## Metrics and interpretation

- [GWI metrics explained](https://help.globalwebindex.com/en/articles/5880933-gwi-metrics-explained.md)
- [Understanding responses and sample sizes](https://help.globalwebindex.com/en/articles/5880949-understanding-responses-and-sample-sizes.md)
- [Understanding percentages](https://help.globalwebindex.com/en/articles/10725994-understanding-percentages.md)
- [Understanding index scores](https://help.globalwebindex.com/en/articles/5880946-understanding-index-scores.md)
- [Rebasing explained](https://help.globalwebindex.com/en/articles/10726000-rebasing-explained.md)
- [Averages explained](https://help.globalwebindex.com/en/articles/10725996-averages-explained.md)
- [Legacy data explained](https://help.globalwebindex.com/en/articles/5880951-legacy-data-explained.md)
- [The role of respondent recall & interpretation in survey data](https://help.globalwebindex.com/en/articles/5880938-the-role-of-respondent-recall-interpretation-in-survey-data.md)
- [Referencing GWI data](https://help.globalwebindex.com/en/articles/10725998-referencing-gwi-data.md)
- [Interpreting wave-on-wave changes](https://help.globalwebindex.com/en/articles/5880935-interpreting-wave-on-wave-changes.md)
- [Comparing GWI data with other sources](https://help.globalwebindex.com/en/articles/5880941-comparing-gwi-data-with-other-sources.md)
- [Understanding statistical significance](https://help.globalwebindex.com/en/articles/10725999-understanding-statistical-significance.md)
- [Creating a Proxy for Social Grade](https://help.globalwebindex.com/en/articles/5880953-creating-a-proxy-for-social-grade.md)
- [Understanding our data in the context of the pandemic](https://help.globalwebindex.com/en/articles/10726002-understanding-our-data-in-the-context-of-the-pandemic.md)
- [Comparing GWI data sets](https://help.globalwebindex.com/en/articles/15013523-comparing-gwi-data-sets.md)

## Training and content library

- [On-demand and live training](https://help.globalwebindex.com/en/articles/5880898-on-demand-and-live-training.md)
- [Building Audiences Like a Pro](https://help.globalwebindex.com/en/articles/10725824-building-audiences-like-a-pro.md): Learn how to build a persona-led audience in the platform
- [Unlocking Insights with Charts](https://help.globalwebindex.com/en/articles/10725825-unlocking-insights-with-charts.md): Learn how to leverage charts to surface insights about your audience
- [Visualising Data With Dashboards](https://help.globalwebindex.com/en/articles/10725821-visualising-data-with-dashboards.md): Learn how to bring your audience insights together in one place
- [Mastering the Basics of Crosstabs](https://help.globalwebindex.com/en/articles/15886523-mastering-the-basics-of-crosstabs.md): Run in-depth analysis across multiple audiences, attributes, and markets

## Releases

- [Release notes - August 2026](https://help.globalwebindex.com/en/articles/16233232-release-notes-august-2026.md)
- [Release notes - July 2026](https://help.globalwebindex.com/en/articles/15947037-release-notes-july-2026.md)
- [Release notes - June 2026](https://help.globalwebindex.com/en/articles/15362711-release-notes-june-2026.md)
- [Release notes - May 2026](https://help.globalwebindex.com/en/articles/14999571-release-notes-may-2026.md)
- [Release notes - April 2026](https://help.globalwebindex.com/en/articles/14321474-release-notes-april-2026.md)
- [Release notes - March 2026](https://help.globalwebindex.com/en/articles/13939914-release-notes-march-2026.md)
- [Release notes - February 2026](https://help.globalwebindex.com/en/articles/13610199-release-notes-february-2026.md)
- [Release notes - December 2025](https://help.globalwebindex.com/en/articles/12985643-release-notes-december-2025.md)
- [Release notes - November 2025](https://help.globalwebindex.com/en/articles/12753629-release-notes-november-2025.md)
- [Release notes - October 2025](https://help.globalwebindex.com/en/articles/12459548-release-notes-october-2025.md)
- [Release notes - September 2025](https://help.globalwebindex.com/en/articles/12157454-release-notes-september-2025.md)
- [Release notes - August 2025](https://help.globalwebindex.com/en/articles/11959283-release-notes-august-2025.md)
- [Release notes - July 2025](https://help.globalwebindex.com/en/articles/11703650-release-notes-july-2025.md)
- [Release notes - June 2025](https://help.globalwebindex.com/en/articles/11503980-release-notes-june-2025.md)
- [Release notes - May 2025](https://help.globalwebindex.com/en/articles/11203955-release-notes-may-2025.md)
- [Release notes - April 2025](https://help.globalwebindex.com/en/articles/11002935-release-notes-april-2025.md)
- [Release notes - March 2025](https://help.globalwebindex.com/en/articles/10725835-release-notes-march-2025.md)
- [Release notes - February 2025](https://help.globalwebindex.com/en/articles/10725836-release-notes-february-2025.md)
- [Release notes - December 2024](https://help.globalwebindex.com/en/articles/10725837-release-notes-december-2024.md)
- [Release notes - November 2024](https://help.globalwebindex.com/en/articles/10725838-release-notes-november-2024.md)
- [Release notes - October 2024](https://help.globalwebindex.com/en/articles/10725841-release-notes-october-2024.md)
- [Release notes - September 2024](https://help.globalwebindex.com/en/articles/10725843-release-notes-september-2024.md)
- [Release notes - August 2024](https://help.globalwebindex.com/en/articles/10725846-release-notes-august-2024.md)
- [Release notes - July 2024](https://help.globalwebindex.com/en/articles/10725849-release-notes-july-2024.md)
- [Release notes - June 2024](https://help.globalwebindex.com/en/articles/10725851-release-notes-june-2024.md)
- [Release Notes - May 2024](https://help.globalwebindex.com/en/articles/10725854-release-notes-may-2024.md)
- [Release Notes - April 2024](https://help.globalwebindex.com/en/articles/10725857-release-notes-april-2024.md)
- [Release Notes - March 2024](https://help.globalwebindex.com/en/articles/10725859-release-notes-march-2024.md)
- [Release Notes - February 2024](https://help.globalwebindex.com/en/articles/10725861-release-notes-february-2024.md)
- [Release Notes – December 2023](https://help.globalwebindex.com/en/articles/10725863-release-notes-december-2023.md)
- [Release Notes - November 2023](https://help.globalwebindex.com/en/articles/10725866-release-notes-november-2023.md)
- [Release Notes - October 2023](https://help.globalwebindex.com/en/articles/10725868-release-notes-october-2023.md)
- [Release Notes - September 2023](https://help.globalwebindex.com/en/articles/10725871-release-notes-september-2023.md)
- [Release Notes – August 2023](https://help.globalwebindex.com/en/articles/10725873-release-notes-august-2023.md)
- [Release Notes – July 2023](https://help.globalwebindex.com/en/articles/10725876-release-notes-july-2023.md)
- [Release Notes – June 2023](https://help.globalwebindex.com/en/articles/10725879-release-notes-june-2023.md)
- [Release Notes – May 2023](https://help.globalwebindex.com/en/articles/10725881-release-notes-may-2023.md)
- [Release Notes - April 2023](https://help.globalwebindex.com/en/articles/10725883-release-notes-april-2023.md)
- [Release Notes - March 2023](https://help.globalwebindex.com/en/articles/10725886-release-notes-march-2023.md)
- [Release Notes - February 2023](https://help.globalwebindex.com/en/articles/10725888-release-notes-february-2023.md)
- [Release Notes - December 2022](https://help.globalwebindex.com/en/articles/10725891-release-notes-december-2022.md)
- [Release Notes - November 2022](https://help.globalwebindex.com/en/articles/10725894-release-notes-november-2022.md)
- [Release Notes - October 2022](https://help.globalwebindex.com/en/articles/10725896-release-notes-october-2022.md)
- [Release Notes - September 2022](https://help.globalwebindex.com/en/articles/10725899-release-notes-september-2022.md)
- [Release Notes - August 2022](https://help.globalwebindex.com/en/articles/10725901-release-notes-august-2022.md)
- [Release Notes - July 2022](https://help.globalwebindex.com/en/articles/10725902-release-notes-july-2022.md)
- [Release Notes - June 2022](https://help.globalwebindex.com/en/articles/10725903-release-notes-june-2022.md)
- [Release Notes - May 2022](https://help.globalwebindex.com/en/articles/10725904-release-notes-may-2022.md)
- [Data release timings](https://help.globalwebindex.com/en/articles/10725976-data-release-timings.md)
- [GWI Core](https://help.globalwebindex.com/en/articles/11679923-gwi-core.md)
- [GWI USA](https://help.globalwebindex.com/en/articles/11696419-gwi-usa.md)
- [GWI Automotive](https://help.globalwebindex.com/en/articles/11696656-gwi-automotive.md)
- [GWI Core Plus](https://help.globalwebindex.com/en/articles/11696696-gwi-core-plus.md)
- [GWI Pulse](https://help.globalwebindex.com/en/articles/11696735-gwi-pulse.md)
- [GWI Moments](https://help.globalwebindex.com/en/articles/11721800-gwi-moments.md)
- [GWI Alcohol](https://help.globalwebindex.com/en/articles/11830217-gwi-alcohol.md)
- [GWI Gaming](https://help.globalwebindex.com/en/articles/12089511-gwi-gaming.md)
- [GWI Sports](https://help.globalwebindex.com/en/articles/12089574-gwi-sports.md)
- [GWI Travel](https://help.globalwebindex.com/en/articles/12181854-gwi-travel.md)
- [GWI Consumer Tech](https://help.globalwebindex.com/en/articles/12182133-gwi-consumer-tech.md)
- [GWI Work](https://help.globalwebindex.com/en/articles/12300845-gwi-work.md)
- [GWI Luxury](https://help.globalwebindex.com/en/articles/13168544-gwi-luxury.md)
- [GWI Kids](https://help.globalwebindex.com/en/articles/14199891-gwi-kids.md)