Did you know you can get help via live chat without leaving our platform? Depending on the nature of your issue and your plan type, you’ll either be shown relevant articles from our help center, enter into a conversation with our AI agent, or be directed to a member of our support team.
You can find live chat at the bottom of the platform navigation panel to the left of your screen.
Our support agents are available:
EMEA: Monday to Friday 9:30 am - 5:30 pm GMT*
US: Monday to Friday 9:30 - 5:30 pm EST*
*Excluding public holidays
Response times may vary based on request volume and team availability.