On-Demand Training
Want to learn how to use GWI? We’ve got you covered! Explore our on-demand training below. You can watch them at your convenience and follow along to learn at your own pace.
Basic:
Advanced:
Live training
GWI also offers regular live training sessions covering the above content. Please use the registration link below to sign up for a time that meets your needs.
**Please register for a live training session HERE!**
There will be a team member to answer any questions that come in via chat.
What's covered?
The Basic overview is great if you're new to using GWI or need a refresher on the basics. We cover:
What is GWI
Our Data Coverage
Basic Navigation
Additional Resources
The Advanced session delves deeper into the platform and showcases how you can use our more advanced functions. We cover:
Building a more complex audience
Advanced features in Charts such as rebasing, segmenting, and personalisation
Crosstabs and its functionalities such as audience overlap
Building and customising your dashboards
What if I have follow-up questions?
GWI offers a variety of channels for support.
Email support - You can always send any follow up questions via email to the team at [email protected].
In-platform support - You can also take advantage of our live platform chat (click “Help” in the top right hand corner when logged in).
Help Center articles & videos - Our Help Center is full of articles and videos that walk through the platform and our data in detail.
Additional training - If your account comes with a dedicated Customer Success Manager, you can reach out to them with questions or to set up advanced training.